Frequently Asked Questions
Do I need a Credit Card?
Can I Order Samples?
Is it safe to buy online from Delightful Occasions?
Where do you deliver to?
Can I choose a font?
Can I use my own wording?
How can I pay?
When do I pay?
How can I be sure how the invitation will look?
How can I be sure the wording will be right?
What if i dont receive my order?
Do I need a credit card?
We have many other payment options available:-
*Internet Banking
*Account transfer
*Money Order
Back to Top
Can I Order Samples?
Certainly. Just email us with your request. Samples are dispatched usually within 3 business days. Postage and handling for samples is $5.95
Back to Top
Is it safe to buy online from Delightful Occasions?
Delightful Occasions is owned by a registered and complied Australian company. Australia has strict laws governing both company code of practice and business operations over the internet. We take this code of practice seriously and ensure the highest standard of customer satisfaction.
For your privacy and protection all our credit card transactions are done manually and NO details are ever kept on file.
Back to Top
Where do you deliver to?
We can send your order anywhere in Australia that has a postal service.
Back to Top
Can I choose a font?
Yes, , we have a large range on file to choose from
Back to Top
Can I use my own wording?
You may have any wording you like. Our wording choices are just a guide to assist you.
Back to Top
How can I pay?
Credit Card Visa or Mastercard, we accept most major C/Cards even AMEX. You can even pay over the phone for piece of mind
Other:- Internet Banking, Account transfer,
Cheque,
Money Order.
Back to Top
When do I pay?
When you submit your order we will contact you with payment options. When We receive your payment we will commencement work on your order.
Back to Top
How can I be sure how the invitation will look?
Samples are available at the same price as invitations but will not be personalized and are subject to the usual postage fees.
Back to Top
How can I be sure the wording will be right?
We will send you an e-proof of your invitation and wording when we have received your payment. When you are 100% satisfied we will go to print and you will receive your order within 14 days.
Back to Top
What if I don't receive my order?
If you have any concerns, please contact us immediatly and we will check our records and update you on the progress of your order. All mail is sent registered and is traceable.
Back to Top
NOTE: Please allow an extra 14 business days from dispatch for rural and country areas and overseas.